Last modified: October 1, 2019
To learn more about the privacy practices of Yum! Brands, Inc. ("Yum! Brands") and other Yum! Brands companies (the "Brands"), please visit:
Click on the links below to jump to each section:
WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU?
HOW DO WE USE PERSONAL INFORMATION?
WHAT OTHER INFORMATION DO WE COLLECT?
HOW WE SHARE YOUR INFORMATION
YOUR CHOICES AND CONTROL OVER YOUR INFORMATION
HOW WE STORE AND PROTECT YOUR INFORMATION
LINKS TO OTHER WEB SITES AND SERVICES
HOW TO CONTACT US
1. WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU?
We collect personal information you provide to us in a variety of ways. For example, you may provide us your personal information when you send us messages or use some other feature of our Service.
The categories of information we collect may include:
Information You Provide:
Contact and profile information. We may collect personal information, such as your name, phone number, address, business information, gender, age, zip code, address, and e-mail address when you communicate or interact with us.
Payment and transaction information. We may collect information such as items purchased, date and time of your transaction, amount purchased, whether you used a particular coupon or deal, and payment information, such as your credit/debit card or gift card or loyalty program details, when you make an in-store or online purchase.
Comments, chat and opinions. When you contact us directly (e.g., by email, phone, mail or by completing an online form), we may record your comments and opinions.
Information We Collect When You Use Our Sites And Our Service:
Information you may post or submit to our Sites. We may collect information about how you use and interact with our Site and our Service, including any content you post.
In-Store Data We Collect:
Transaction information. We may collect information about your in-store transaction such as items purchased, date and time of your transaction, amount purchased, and payment information, such as your credit/debit card or gift card details, when you make an in-store purchase.
Information Provided By Others:
Information provided by social networks. When you interact with our Service through various social media networks, such as when you "Like" us on Facebook or when you follow us or share our content on Facebook, Twitter, or Instagram, we may receive some information about you that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third party websites and social media networks and services before linking or connecting them to our Site or Service.
Information provided by others. From time to time, we may receive information about you from third parties and other users. For example we may obtain information from our marketing partners or from third parties to enhance or supplement our existing user information. We may also collect information about you that is publicly available. We may combine this information with the information we collect from you directly.
Information provided by Yum! Brands entities and the Brands. We may receive information about you from other Yum! Brands companies, affiliates, and the Brands so that information you provide to one Brand may be used by another Brand to provide you services, communicate with you or provide you advertisements or other personalized content.
We may link or combine your activities and information collected from you on our Site with information we have collected from you offline (e.g., in-store), information we receive from third parties, as well as information we collect automatically through Tracking Technologies (defined below). This allows us to provide you with a personalized experience regardless of how you interact with us.
2. HOW DO WE USE PERSONAL INFORMATION?
To fulfill your requests and provide our Services to you. For example, we may use your information to respond to your customer service requests or feedback. We may also use your information to personalize your experience with us.
For marketing purposes. We may send you communications about new features, updates, products and special offers. For more information on your choices about marketing communications, see Your Choices and Control Over Your Information below.
To communicate with you. For example, we may communicate with you about activities, such as providing you transaction confirmations, promotional communications, or updating you about employment opportunities for which you've applied. We may communicate with you by email, postal mail, telephone, or other means. For more information on how to adjust your communications preferences, see Your Choices and Control Over Your Information below.
3. WHAT OTHER INFORMATION DO WE COLLECT?
When you visit our Site and Service, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party partners automatically collect information about how you access and use the Service and information about the device you use to access the Service.
This information allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our Sites and Services, and for other internal purposes. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, location-identifying technologies, and similar technology (collectively, "Tracking Technologies"). Information we collect automatically about you may be combined with other personal information we collect directly.
Specifically, we and our third party partners may use Tracking Technologies to automatically collect usage and device information, such as:
Information about how you access the Service, such as the site from which you came and the site to which you are going when you leave our Site, how frequently you access the Service, when and whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service.
Information about how you use the Service, such as the pages you visit, the links you click, your location when you access or interact with our Service, and other similar actions.
Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, or mobile device, and other such information.
Analytics information. We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users.
We, or our third party partners, may use the data collected through Tracking Technologies to: (a) identify and contact you across multiple devices; (b) provide and monitor the effectiveness of our Service; (c) perform analytics and detect usage patterns on our Service; (d) diagnose or fix technology problems; and (e) otherwise to plan for and enhance our Service.
Your choices to control Tracking Technologies. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. For more information on how to block, delete and/or disable Tracking Technologies, see Your Choices and Control Over Your Information below.
Do Not Track. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to "Do Not Track" signals from your browser at this time.
4. HOW WE SHARE YOUR INFORMATION
We may share, sell, or disclose your information in the instances described below. For further information on your choices regarding your information, see Your Choices and Control Over Your Information below.
Other Brands: We may share personal information with our Brands and our affiliates, who may similarly use your information in the manner described in this Policy.
Our Franchisors: We may share information with our franchisors, particularly when we collaborate in providing the Service to you. For example, we may need to share certain personal information with our franchisors in order to provide services that you may request through the Service. We also may share information with our franchisors in order to provide local offers and promotions that might interest you. These franchisors may also use your personal information in the manner described in this Policy.
Third parties at your request: You may choose to share your activities on the Service with your friends through email, text or on various social media networks.
The public: When you provide feedback or post user content on our Service (e.g., if you comment on our social media sites), your information (e.g., your first name, last initial, state of residence, and your comments) may be displayed on our social media pages. When you engage with us on social media, we may tag your social media account or the social media account of others (e.g., to give photo credit to another user).
With your consent or at your direction: In addition to the sharing described in this Policy, we may share information about you with third parties whenever you consent to or direct such sharing.
Other Instances In Which We May Share Your Personal Information:
Service providers and advisors: Personal information may be shared with third party vendors and other service providers who perform services for us or on our behalf. This may include vendors and providers who engage in marketing or advertising activities or provide mailing or email services, delivery services, payments processing, data enhancement services, fraud prevention, web hosting, or analytic services.
Purchasers and third parties in connection with a business transaction: Personal information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of any or all of our Company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by an affiliate or third party, or in the event of a bankruptcy or related or similar proceedings.
In connection with and in addition to any of the above, we may share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.
5. YOUR CHOICES AND CONTROL OVER YOUR INFORMATION
How to control your email preferences: You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests.
Geolocation and device Information: You may control the Service's access to your device information through your "Settings" app on your device. For instance, you may control precise location tracking by adjusting your location services settings on your mobile device. We may continue to approximate your location based on your IP address or through other means when you access the Service through a computer or device.
Online advertising and tracking. Please see About our Ads to learn more about how we work with third party partners to collect data through Tracking Technologies for various purposes, including analytics and advertising, and to understand your choices.
You can choose whether or not to disclose personal information. Some parts of our Site and some Services may be more difficult or impossible to use, though, if you choose not to share certain personal information. If you turn off cookies or tracking tools, parts of our Site and Services may also not function properly.
6. HOW WE STORE AND PROTECT YOUR INFORMATION
Data storage and transfer: Your information collected through our Service may be stored and processed in the United States or any other country in which Yum! Brands, Company's affiliates or service providers maintain facilities. If you are located in regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that have data protection laws that may be more or less restrictive than those required under U.S. law.
Keeping your information safe: Security of your information is very important to us, and we have put in place safeguards to preserve the integrity and security of information we collect and share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems at all times. In the event that any information under our control is compromised as a result of a breach of data security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take additional steps, in accordance with any applicable laws and regulations.
7. CHILDREN'S PRIVACY
We do not knowingly collect or solicit any information from children under the age of 13 years old on the Service. In the event we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we may have collected information from a child under 13, please send us a message through our "Contact Us" page.
8. LINKS TO OTHER WEB SITES AND SERVICES
The Service may contain links to and from third party websites of our Brands and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability resulting from you following a link these websites. We strongly recommend that you read the privacy policies and terms and conditions of use of any third party website or service to understand how your information will be collected, used and shared. We are not responsible for the privacy practices or the content on the websites of third-party sites.
9. HOW TO CONTACT US
We may modify or update this Policy from time to time to reflect the changes in our business and practices, so you should review this Policy periodically. When we change this Policy in a material manner, we will do so by indicating and updating the "last modified" date in the heading of this Policy. If you object to any changes in this Policy, you may immediately cease the use of this Site.